FAQs - Reed Diffusers by PAIRFUM London

Are there any special usage instructions ?

You may regulate the perfume intensity & longevity to your personal taste through the number of reeds you insert and by how frequently you turn them. The more reeds you use and the more often you turn them over, the stronger the perfume in the room will be. Air flow and local conditions will also affect the longevity of the fragrance infusion.

Why is there only one bottle / glass shape but many different perfumes ?

Every one of the 'private collections' use the same bottle across the entire range of their perfumes. Many of the top brands now use the same bottle across many different products. See Estee Lauder 'Pleasures', Dior J'adore, Chanel, etc.

How long will my perfume reed diffuser last?

This will depend on the fill level of your reed diffuser:

• 50 ml - will fragrance for 2-3 months
• 100 ml – you may expect it to perfume for 3-5 months
• 200 ml – will fragrance 5-8 months
• 250 ml – expected to perfume for 6-9 months

Why are there no names on the perfume bottle / candle glass / etc. ?

Some perfume bottles have names printed on them but others don't.

For example, Kenzo / Moton Brown / etc and many others don't have a name printed on the bottle. It tends to be brands with a minimal / simple / elegant / modern design. We believe a name printed on the bottle does not improve the design / look of the extremely elegant Pairfum bottle.

The perfume which is most similar to the Flacon of Pairfum is 'Flower' by Kenzo. It does not have a name printed on the bottle. It is our opinion that for example the bottles in D&G's unisex scent collection would look much nicer without the white sticker. It is only in-store, i.e. on the shelf, that the stickers of the D&G's unisex scent collection help the consumer to choose their preferred perfume. It is for this reason, that we provide Pairfum tester bottles / glasses that carry a 'tester' sticker with the different perfume names on them.

Is a refill available?

Yes, refills are available. We offer the following in our shop:

• refill liquid - click here to buy
• rattan reeds - click here to buy

Once the content of one bottle has been diffused the fibre reeds will be fully saturated and need to be replaced. Additionally, our fragrance formulation needs to be stored in a special aroma barrier container to preserve the effectiveness of the product to ensure your next Pairfum® aromatic diffuser perfumes as well as the one you have just enjoyed.

What are the reeds made from ?

They are natural rattan reeds and they have been coloured black with natural dyes (i.e. minerals).

Why has my diffuser changed colour?

The formulation uses natural essential oils and when exposed to the oxygen in air or sunlight, these may change color.

This is especially pronounced in diffusers that contain vanilla, jasmine and sandalwood. Over time the product will become progressively darker.

However, be assured that this does not affect the performance of the product at all.

Natural essential oils vary in colour from batch to batch.

This explains the slight differences in colour you may notice between two new products, in other words, they were produced in different batches. We try to minimise this but it does happen and it is not a sign that a product has expired (i.e. ‘gone off’).

As we use naturals extensively, we continuously check the olfactive profile (the perfume profile) of our ingredients using a variety of techniques to ensure consistent quality. Our careful and considered use of naturals is one strength that sets us apart from our competitors.

What precautions should I take when using my diffuser?

Ignoring safety instructions may lead to property damage, personal injury or fire hazard. Do not drink. Keep it out of reach of children and pets. Handle with care and only with your hands as glass containers are fragile and liquid perfume may spill when the bottle is open. Ensure the bottle is upright before opening. Do not use if the bottle is cracked, chipped, or scratched. Place on an inert surface to avoid damage from perfume oils.

Do not let the bottle or perfume get in direct contact with any fabric or polished, painted, plastic or wooden material which may be damaged by perfume oils. Place away from open flames and sources of heat (e.g. radiators, lightbulbs, TV's). Do not light the reeds. Always wash your hands with soap and water immediately after touching the bottle, the reeds or perfume liquid and before touching anything else (e.g. eyes, mouth). Should this accidentally happen, immediately rinse with clean water and consult your doctor. Teach everyone these rules for safe use.

Why are some fragrances easier to detect than others?

Like flowers, natural essences and perfumes vary in fragrance strength. Our noses more readily detect heady spice fragrances than delicate floral ones. Depending on the effect you desire, you can choose your Pairfum product based on the subtleness of the effect you want to achieve. Also, over time, our noses can become accustomed to a fragrance which we have been using for a period of time.

If you find yourself not detecting the Pairfum fragrance, move it into another room for several days and you will be amazed at the difference!

Why is the rate of evaporation faster for some fragrances than others?

Light green citrus scents are more volatile and will evaporate more quickly than the heavy, woody, vanilla style fragrances that will linger. The frequency with which you turn the reeds and the air conditions in which the diffuser is placed can also affect the longevity of the product .If the room is large with air-conditioning or drafts, the product will 'evaporate' much more quickly than if it is placed in a small, room with minimal ventilation.

Does the product have a use-by date?

We recommend you open and enjoy your diffuser within 12 months of purchase.

Why are some fragrance diffusers darker than others?

There are no artificial colours in the diffusers. The fragrance oils have essence extracts from natural botanicals, this means that the liquids can differ in hues from clear through to the warm browns of vanilla.

What is the diffuser made of?

The diffuser is a combination of fragrance oil and a special carrier liquid. Some diffusers are more heavily scented than others, as each product has a different, specially blended combination of essence extracts in the fragrance oil. The alcohol is necessary in the product as it allows the reeds to disperse the fragrance oil. The concentration of each specific extract also varies between diffusers, resulting in unique performances with each product.

Here is weblink with more information about VOCs:

http://en.wikipedia.org/wiki/Volatile_organic_compound

http://en.wikipedia.org/wiki/Tropospheric_ozone