Returns to Pairfum

Are you unhappy with your purchase from ?

Can We Help ?


We hope that you are delighted with your order. At PAIRFUM, we love to bring a smile to all our customers.

Should there be a reason for an exchange or return, we will be glad to assist you through the process. You may return any item in its original condition for a full refund within 7 working days from delivery.

Can We Help ?

By Phone:

  • UK/EU/Rest of the world: +44 (0) 20 7099 3170
  • US/CAN: +1 (0) 609 2280 589

(Monday to Friday 9am - 6pm, Saturday 9am - 5pm)

By email:


Authorisation Code

Before returning the item, please contact our Customer Services Team for a ‘returns authorisation code’.

Damaged, Faulty or Incorrect Items ?
The Returns Process

Pure Luxury with a Conscience

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The Pairfum Collection. Enjoy Natural Niche Perfume for You & Your Home

Magazine & Blog

Read in our Blog & Magazine about:

  • Anything 'Making Scents', e.g. perfume memories
  • Home Fragrance, Couture Perfume, Skin / Bath / Body Care
  • Ingredients, e.g. natural / organic essential oils, flowers, bees, waxes.
  • Your Home, e.g. beautiful interior designs, architecture, decor, ...
  • Food, Drink, e.g. essential oils in foodd, desertd, drinks,...
  • Britain, e.g. London, the Queen and Royal Family, ...

The Fragrance Boutique

Enjoy shopping in our online Boutique:

Natural Home Fragrance:

Luxury Scented Candles, Reed Diffusers and Refill Oils, Perfume Room Sprays, Sleep & Pillow Sprays, Fragrant Botanicals, Wardrobe Sachets, Drawer Liners, ...

Natural Perfume:

Eau de Parfum "Intense" Sprays,  Eau de Toilette Sprays, Eau de Parfum Travel & Purse Sprays, The Perfume Experience Box, ...

Organic Bath, Body & Skin Care:

Hand Lotions and Creams, Hand Oil & Washes, Body Lotions, Body Washes and Shower Oils, Foam Bath, Hand Soap, …

Gifts & Giftsets:

Giftboxes, Giftsets, Luxurious Gift Bags & Tissue Paper, Gifts for Men, ...

Pairfum London
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